Support dedicated to your success
Designated support
We provide you with designated support teams ready to assist you right from deployment and beyond to help diagnose, troubleshoot, and resolve any technical problems you need help with.
Onboarding
Our onboardings are supported by impactful virtual trainings from Ekademy – Eka’s rich education portal which is a cornerstone of the company’s client-centric approach.
Adoption
We provide a sandbox environment on the day of project kick-off. Access to Eka’s environment from day one helps you get familiar with our solutions that reduces implementation time and enables faster adoption.
Available 24x7x365
Eka’s support plans provide you with multiple options. Our world-class support resources are available 24/7 across geographies and time zones to help you make the most of Eka’s Cloud Platform whenever or wherever you need it.
Support on demand
As a global enterprise we understand your need for enhanced support. We offer premium support programs to assist you with dedicated team to help you meet your unique requirements. These teams are on a mission to ensure you have all the resources and expertise you need to accomplish your business goals from deployment and beyond.